MGM Grand allowed housekeepers 45 minutes to clean a room with two queen beds or 30 minutes for a room with a single king bed.

She worked under time pressure for $17.70 an hour, plus overtime. Ten-hour days of making beds and scrubbing toilets was the new normal, up from her usual eight-hour shift. Many of her coworkers didn’t return, and the hotel was short-staffed. When the casinos closed because of the COVID-19 pandemic, she weathered unemployment only to find that her job had gone from tough to brutal. If you want to smoke, please look for the signs or ask an associate for directions to an outdoor smoking area.Kolada Richardson returned to work cleaning hotel rooms at Detroit’s MGM Grand in May 2021 after more than a year off the job. Smoking is not allowed anywhere inside MotorCity Casino Hotel. The casino parking entrance is on Temple Street the hotel valet entrance is on Brooklyn Street. Self-parking and valet are both free and convenient. Credit card authorizations for incidentals are released immediately upon check-out and usually takes 3-5 business days to be reflected in your account. We only accept credit cards (no cash, no comp dollars, no checks) for this deposit. Some reservations require that a deposit is taken at the time that the reservation is made. This also ensures that no one else accidentally accesses your account.Ī $50 deposit is required at check-in for incidental charges. Why do I need to enter my birthdate and ZIP code?įor your protection, we verify your date of birth and ZIP code (postal code for Canadian addresses) against the Player ID you entered to ensure that you entered the Player ID correctly. If you have any questions, please use the Contact Us form or visit Club Metro ®.Ĭan I share an email address with another Club Metro® member?Įach player needs his or her own email address to access their information online. Just log in to your MYMotorCity account to change your email or password.

How do I change my online email address or password? Club Metro / Frequently Asked Questions (FAQ) How long before my Comps expire?

Motor city casino hotel email address